Terms and Conditions
By accessing Casibom Casino you accept the rules below, which govern registration, gameplay, payouts, and dispute resolution. Read them carefully before pl
By accessing Casibom Casino you accept the rules below, which govern registration, gameplay, payouts, and dispute resolution. Read them carefully before placing your first wager.
Licensing and Jurisdiction
Casibom Casino operates under license ALSI-202510007-FI1 granted by the Anjouan Gaming authority of the Autonomous Island of Anjouan, Union of Comoros.
Players are personally accountable for confirming that online wagering is permitted in their place of residence before opening an account or placing any stake.
Account Registration
A single individual may hold one account only. Duplicate profiles uncovered through device fingerprinting or shared payment instruments will be merged and any surplus winnings forfeited.
Submitted documents must be authentic, legible, and current. Falsified paperwork results in immediate suspension and notification to relevant authorities.
Account holders accept full responsibility for the confidentiality of credentials and any activity taking place under their login.
Deposits, Wagering, and Withdrawals
Funds credited to your wallet must be wagered at least once on real-money games before withdrawal, except where promotional terms specify higher rollover requirements.
Withdrawal requests are reviewed within forty-eight hours, after which the funds are dispatched through the original deposit method whenever technically feasible.
Minimum and maximum payout thresholds vary by payment channel and are displayed transparently inside the cashier interface.
Bonus Conditions
Promotional credits and free spins carry stated wagering multipliers, contribution percentages by game category, and expiration dates that begin at the moment of activation.
Bonus stacking, low-risk wagering patterns, or other forms of advantage play recognized by our risk team will lead to forfeiture of promotional balances and any winnings derived from them.
Disputes and Termination
Concerns should first be lodged with our customer care team, who aim to deliver a written resolution within fourteen business days from receipt of the complaint.
Unresolved matters can be escalated to the Anjouan Gaming licensing authority, whose decision will be considered final and binding on both parties.
We reserve the discretion to suspend or close any account engaged in collusion, fraud, abusive language toward staff, or behavior contrary to these terms.
- Customer service email: get-in-touch@casibomclub.com
- Round-the-clock live chat accessible from every page after login
- Regulatory complaints route: Anjouan Gaming, get-in-touch@casibomclub.com
This summary is provided for convenience. The authoritative version of the agreement, together with any annexes published in the player area, prevails over the wording shown here.